QuickSupport
iPhone Instructions

These steps are easier to follow from a computer or tablet as you walk through the phone support.

Step 1

Click the Download Button
Download TeamViewer for Android Download for iPhone
TeamViewer QuickSupport

Step 2

Tap "Get"
TeamViewer install prompt

Step 3

Tap "Install"
Prompt to install TeamViewer

Step 4

Enter your Apple Account password and tap Sign In
Enter Apple account password

Step 5

Tap "Done" in the
upper right corner
Confirm Install Completion

Step 6

Tap "Open"
Open TeamViewer

Step 7

Tap "Don't Allow"
Network Access

Step 8

Tap "Don't Allow"
Local Network Access

Step 9

Tap "Don't Allow"
Notifications Access

Step 10

Tap "Continue"
Secure Access

Step 11

Tap "Continue"
Remote Support

Step 12

Tap "Continue"
Receive Support

Step 13

Tap "Let's get started!"
File Transfer

Step 14

Tap "Join Session"
Starting Session

Step 16

Wait while the technician connects to your phone.
Session Connection

Step 17

Tap "Allow Access"
User Grant Access

Step 18

Tap "Start Broadcast"
Starting Broadcast

Step 19

Swipe up
to return to your phone
Close Window